Redesigning Profile Settings

Role & Project Context

My role

Product Designer (research → UX → UI)

User Research UX Design Prototyping UI Design Usability Testing

  • Pain points → Decisions

    Buried settings and scattered labels were consolidated; navigation labels standardized for quick recognition.

  • Lean validation

    Wireframe → prototype → visual pass, validated with lightweight usability checks.

Project context

Profile Settings Redesign

Goal
Improve clarity and navigation speed so users update preferences with confidence.
Approach
Panel-based structure with clear hierarchy; related preferences grouped and labeled consistently.
Profile Info Account & Security Notifications Support
Tabs/accordions for progressive disclosure—navigate quickly without overwhelm.
Company
Lenme Inc.

Why Redesign?

We addressed key usability issues that affected efficiency and trust:

  • Redundant information

    Home content overlapped with other areas, leading to confusion and repeated navigation.

  • Accessibility gaps

    Limited support for diverse needs made core tasks harder to complete.

  • Accidental logouts

    Primary navigation placed too close to Log out triggered unintended session drops.

  • Visual overload

    High-contrast “Switch account” control broke hierarchy and focus.

Solution

By streamlining information display, improving accessibility, preventing accidental logouts, and refining color contrast, the redesign enhances functionality, usability, and overall user experience — aligning the app with modern design best practices.

What is the current experience look like?

Identified Issues

  • Accessibility Gaps: Limited features reduce inclusivity for users with diverse needs.
  • Accidental Logouts: Poor button placement often disrupts sessions.
  • Visual Overload: The “Switch to Borrower (Investor)” button’s high contrast breaks the visual harmony.

Solution

By streamlining information display, enhancing accessibility, minimizing accidental logouts, and optimizing color contrast, we elevate usability and align the app with best design practices.

Competitive Analysis — Side Menu & Navigation

Comparison of popular apps’ navigation and side menu structures.

Uber
Primary nav
Introduced Services tab as central hub
Account
Account & Settings under profile
Log out
Hidden inside Settings (not in main nav)
Accessibility
VoiceOver/TalkBackDynamic Type
Source: Uber app UI & accessibility docs
Venmo
Primary nav
Bottom tabs, incl. Me profile hub
Account
Me → Settings (top-right gear)
Log out
Logout at bottom of Settings; not in main menu
Accessibility
Accessibility statement
Source: Venmo help center & accessibility page
Lyft
Primary nav
Bottom You tab = main account hub
Account
Account & Settings inside You tab
Log out
Located in Settings only; not exposed in nav
Accessibility
Large text optionsLyft Silver: simplified UI
Source: Lyft app docs & Silver program
PayPal
Primary nav
Bottom navigation with quick access to Wallet
Account
Profile & Settings under top-right menu
Log out
Inside Settings (Security)
Accessibility
Screen reader supportContrast compliance
Source: PayPal app docs & accessibility statement
Cash App
Primary nav
Bottom tabs, quick switch between Banking / Payments
Account
Profile & Settings via top-right avatar
Log out
Available inside profile Settings
Accessibility
VoiceOver supportLimited font scaling
Source: Cash App help center
Revolut
Primary nav
Bottom tabs for Home, Accounts, Hub
Account
Profile & Settings under top-left avatar
Log out
Within Security (deep in Settings)
Accessibility
WCAG contrastDynamic text
Source: Revolut accessibility guidelines

Insight: All six apps keep “Log out” inside Settings, not in side menus — preventing mistakes, supporting session continuity, and keeping focus on core actions.

Redesigning the Lenme Settings Page

We re-architected the settings flow to improve findability, clarity, and task completion. The new structure maps the end-to-end journey and surfaces the most used controls first.

What changed

We introduced a clean hierarchy, consolidated scattered options, and aligned labels and icons to platform patterns for faster recognition.

Key outcomes

  • Effortless navigation across categories
  • Faster option discovery
  • Easy preference customization

The result is a clear, intuitive, and user-friendly settings experience that reduces friction and supports confident decisions.

Proposed Design — Panel-Based Profile Settings

A panel layout organizes related settings into clear groups. It keeps the page scannable, reduces cognitive load, and makes frequent tasks faster.

Why panels

  • Clarity: Related options live together.
  • Hierarchy: Headings, labels, and spacing guide the eye.
  • Efficiency: Users find and change settings quickly.

Interaction pattern

  • Tabs / Accordions: Move between panels without losing context.
  • Progressive disclosure: Show details on demand.
  • Personalization: Remember last-opened panel.
  • Familiar patterns
  • Lower cognitive load
  • Faster task completion

Before vs After — Settings Redesign

Before

  • Bright gradient background distracts from content
  • No hierarchy: all items shown with equal weight
  • Low-frequency actions (Logout, FAQ) clutter main menu
  • No data visualization, only raw numbers

After

  • Minimal white background focuses on content
  • Clear hierarchy: Profile → Core → Secondary actions
  • Graph & filters for investment performance tracking
  • Simplified menu with only essential options
UX Impact: Cleaner navigation, reduced cognitive load, faster access to key tasks, and fewer user errors.

Edit Address

When accessing the “Edit Address” feature, users are presented with a user-friendly interface that prompts them to enter their new address information. The interface includes fields for inputting the street address, city, state, and postal code.

Manage Subscription – Change Subscription

A newly introduced feature gives borrowers more control and flexibility in managing their subscription plans.

Key Improvements

  • Effortlessly change or cancel subscription plans
  • Switch between monthly or yearly billing in a single tap
  • Eliminates dependency on customer support for simple changes
  • Designed with clarity and simplicity to reduce friction
Outcome: Users gain autonomy and personalization in their financial journey, leading to higher satisfaction and a seamless app experience.
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